Tourism
Tailor-made travel, bookable online from end to end
A tailor-made travel builder that only offers valid itineraries, a modular editorial site and a booking ecosystem connected to the GDS, the hotels and distribution.
Context
A tailor-made tour operator, an experience to match.
Austral Lagons designs tailor-made trips to the Indian Ocean, Africa and other far-flung destinations: stays, tours, multi-island combinations. Its business rests on precise rules, flight rotations, hotel allocation constraints, transfers between places of stay, which its advisers master and which the website had to master too.
Neovia built the whole platform: a modular editorial site to present destinations and products, a tailor-made travel builder in React, and the booking ecosystem that queries the GDS, the hotels and distribution in real time. Neovia develops and operates it all over the long term.
The tailor-made travel builder
Only offer trips that really exist.
Visitors compose their trip as they would with an adviser: dates, travellers, islands, hotels, transfers, flights. The quote updates with every choice.
Multi-island, multi-destination, multi-product
Several islands and hotels in one trip, tours combined with stays, transfers and à la carte services: a single journey to compose everything.
Business rules built in
Flight rotation days, hotel allocation constraints, transfers between places of stay: the builder only offers valid itineraries and recommends the right choice when needed.
Flight and hotel booking
Flights queried and booked through the GDS, hotel availability and rates live: the price displayed is the price that can be booked.
A living quote
Total amount, dates and duration follow every change; each step stays editable without starting over.
A polished React interface
A smooth, attractive booking application, designed to make people want to compose their trip and book it online.
The same engine for advisers
The call centre queries flights through the same API as the site: one business logic, online and on the phone.
The builder
Compose, check, book.
Create your trip · Dates and travellers 
Quote · Hotels and islands
The site
A modular editorial site to present the products.
Destinations, islands, hotels, tours and themes are described in a modular Drupal site: pages composed of blocks, day-by-day itineraries, maps, favourite stays, prices from. The editorial team keeps the catalogue alive without development, and every page leads to the builder to create a tailor-made trip.
australlagons.com
From destinations to products.
Hotel page · Constance Prince Maurice 
Product · Out Of Kenya tour 
Itinerary · Tahiti and its islands 
Suggestions · Hotel, combination, tour
In the ecosystem
What runs behind the site.
A query platform built for scale
The Sabre GDS and the hotel back office are queried by a dedicated platform able to absorb millions of queries and price calculations a day.
A flight API for the call centre
Advisers query flights through the same API as the site, to answer on the phone with the same availability and the same prices.
Orchestra distribution integration
Publication of the rate catalogue on the distribution platform and a real-time booking API: trips also sell beyond the site.
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